Technical Solutions Architect – Dynamics 365 CE

Candidate Description

Marked by 16 years of multifaceted technology leadership, this Solution Architect specialises in Microsoft Dynamics 365 Customer Engagement, Power Platform, SharePoint and Azure to drive transformative outcomes for public- and private-sector organisations. They possess deep expertise across Customer Service, Field Service, Sales and Marketing modules, coupling technical depth with clear stakeholder communication to translate complex requirements into scalable, enterprise-grade solutions.

Their technical acumen is demonstrated through hands-on architecture and delivery of D365 CE implementations, Power Apps portals, Azure Logic Apps integrations and CI/CD pipelines. Adept in Agile and DevOps, they have led teams at a Consulting Firm, a Consulting Firm and a Technology Provider, where key achievements include launching an MVP for a Government Department in ten weeks, migrating 2,000 SharePoint sites for a Major Mining Company, and architecting a Victorian government Customer Engagement Platform incorporating Power Pages and advanced case management workflows.

Blending strategic vision with mentoring prowess, this professional guides cross-functional teams, instils best practice governance and ensures solutions are delivered on time and within budget. Exposure to diverse domains—government, defence, banking, education, mining and e-commerce—underscores adaptability, while a strong certification portfolio (TOGAF, ITIL, MB-240, PL-200, SAFe) bolsters their ability to align architecture with organisational goals and maximise return on technology investment.