Senior Dynamics 365 Functional Consultant

Current Job Type

  • Permanent

Salary / Rate

  • $150000 p/a

Notice Period

  • 4 Weeks


  • Melbourne


  • Australian PR

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Candidate Description

A Senior Functional Consultant. Their roles have spanned across CRM Support Analyst, Business Analyst CRM, and Business Analyst/Dynamics 365 CRM Consultant, each adding to their proficiency in providing functional solutions tailored to customer requirements. Their technical expertise is evidenced in diverse contexts, where they have been responsible for the customization, configuration, design, and integration of Microsoft Dynamics 365 CRM. 


Throughout their career, this professional has shown versatility in all CRM implementations, including software development, system configuration, and problem resolution. They have demonstrated their ability to perform comprehensive business requirements and functional design documentation while providing practical solutions. Their management of functional and technical aspects of Microsoft Dynamics CRM implementations is commendable. Their adaptability with various CRM tools and software ensures optimal utilization in diverse scenarios.


As a Senior Consultant, they have shown an ability to handle multiple projects and tasks concurrently. Their attention to detail ensures seamless alignment of design, technical specifications, and functional requirements. Their contributions in managing project schedules and team coordination have significantly contributed to the successful execution of CRM projects. 

Products & Platform experience

Dynamics 365 Customer Engagement
Dynamics CRM

Domain experience

Customer Service
Gap Analysis / Mapping
Requirement Gathering
Testing - UAT

Previous / Alternative positions

Business Analyst
Functional Consultant
Support Consultant

Industry & Project experience


Educations & Certifications

MB-900 Microsoft Dynamics 365 Fundamentals
MB2-708 Microsoft Dynamics CRM Installation
MCPS: Microsoft Certified Professional
BA - Technology

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