MS Dynamics 365 Functional Consultant

Current Job Type

  • Contract

Salary / Rate

  • $150 Hour

Notice Period

  • 2 Weeks


  • Canberra


  • NV1 Cleared

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Candidate Description

This professional, with a substantial career in CRM Consulting using Microsoft Dynamics 365, demonstrates a unique ability to understand and translate customer requirements into efficient CRM solutions. Progressing from roles such as CRM Developer to CRM Consultant, they have gained invaluable experience across various sectors, managing integrations, customizations, and software implementations. Their excellent communication skills enhance their strong technical proficiency.


This professional has been instrumental in numerous aspects of CRM implementations, handling system audits, documentation, and business analysis. They exhibit a robust capability in mapping end-to-end processes, conducting gap/fit analysis, and providing functional solutions. Their profound knowledge of Microsoft Lifecycle Services is evident in their success in managing functional and technical aspects of Microsoft Dynamics 365 implementations. Their adaptability to different technical tools is showcased in their proficiency in report creation and modification.


As a CRM Consultant, this professional has shown an aptitude for managing multiple projects and tasks. Their attention to detail ensures the design and technical specifications align seamlessly with functional requirements. Their extensive experience in managing project schedules and active involvement in team coordination contribute to the successful delivery of CRM implementations. Their technical skills, combined with excellent interpersonal and communication abilities, have proven effective in building collaborations with stakeholders and project teams.

Products & Platform experience

Dynamics 365 Customer Engagement
Microsoft 365 (Office 365)
Power Platform

Domain experience

Azure DevOps
Case Management
Customer Service
Gap Analysis / Mapping
Requirement Gathering
Testing - UAT
Power Apps
Power Automate
Power Portals

Previous / Alternative positions

Senior Functional Consultant

Industry & Project experience

Microsoft Partner

Educations & Certifications

MB-210 Microsoft Dynamics 365 for Sales
MB-900 Microsoft Dynamics 365 Fundamentals
BA - Technology
Master of Engineering

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