Programme Manager

Candidate Description

Driving complex technology and business transformation, the candidate brings extensive program and project management experience across banking, healthcare, government, telecommunications, retail and FMCG. Their career spans a Financial Institution, a Healthcare Organization, a Technology Consulting Firm, a Technology Services Company and a Technology Solutions Provider. They combine enterprise delivery leadership with experience in Microsoft Dynamics 365 Customer Engagement, Business Central, cloud migration and systems integration. Their broader platform background includes Dynamics NAV, Microsoft 365, ServiceNow and SAP. Equally comfortable with infrastructure modernisation and application-led change, they manage stakeholder expectations, delivery governance, vendors and commercial controls. They hold Baseline security clearance and apply both Agile and Waterfall delivery approaches.

Their delivery record includes a $16 million Microsoft Dynamics 365 ERP transformation for a Healthcare Organization, supporting 1,700 users across 16 hospitals and 23 aged care facilities. At a Technology Consulting Firm, they delivered CRM and ERP cloud implementations encompassing data migration and integrations between Dynamics 365 solutions and third-party applications. They also successfully delivered a $72 million data centre transformation for a Technology Services Company, with migration responsibilities supporting 22 multi-sector clients. At a Technology Solutions Provider, they delivered Office 365 and Enterprise Mobility + Security deployments, integrations and software asset management engagements. Their current responsibilities at a Financial Institution cover IT asset lifecycle remediation, business cases, financial and resource planning, and an EOS tool upgrade. Their professional credentials include PRINCE2 Practitioner, PMP, MSP Practitioner, Certified ScrumMaster, ITIL Foundation and a Six Sigma certification.

A collaborative delivery leader, the candidate has established PMO capabilities, coached project managers and coordinated onshore and offshore resources. At a Beverage Company, they aligned project prioritisation with business benefits and supported consistent delivery through a standard IT Project Methodology. Their experience at a Technology Services Company demonstrates the ability to rebuild an underperforming team, improve productivity and reduce expenditure through stronger vendor controls. They bring practical experience in government procurement, executive reporting, project recovery and organisational change. Their academic background includes a BSc from a university and Executive MBA studies at a business school. This combination of disciplined governance, cross-sector adaptability and Microsoft business applications delivery experience positions them to lead demanding transformation portfolios.