ERP Lead Functional Consultant

Candidate Description

With more than 15 years of specialised experience across Australia, India, Singapore and the USA, this ERP Lead and Dynamics 365 Functional Consultant excels in end-to-end implementations, upgrades and large-scale support for Microsoft Dynamics 365 Finance & Operations and Dynamics AX environments. They bring deep domain knowledge spanning finance, HR, procurement, retail and lotteries, and have delivered value for high-profile organisations such as a Non-Profit Organization, a Consulting Firm, a Technology Provider, an Advertising and Marketing Services Group and a Multinational Retailer. A certified Prosci Change Practitioner and MB-310 holder, they combine business acumen with strong stakeholder engagement and leadership skills.

Demonstrating technical versatility, this professional orchestrates solution design, fit-gap analysis, data migration and integrations, leveraging Agile and SAFe frameworks to drive continuous delivery. Key achievements include rolling out MPOS to over 200 international retail stores, launching multi-million-dollar lotteries with zero downtime and integrating Dynamics 365 Finance & Operations with payroll and banking platforms. Their capability extends to configuring advanced finance features, optimising licensing, conducting detailed RCA and leading successful platform upgrades.

A natural leader, they guide cross-functional teams of consultants, testers and developers, mentor junior staff and collaborate seamlessly with architects and data-warehouse specialists. Their track record across retail, non-profit, marketing and construction sectors showcases adaptability and a customer-centric mindset. By uniting robust functional expertise with proactive problem-solving and change-management proficiency, they consistently deliver transformative ERP solutions that enhance operational efficiency and strategic decision-making for clients and employers alike.