Technical Architect – POS, Retail & Pharmacy

Candidate Description

A dynamic IT Leader passionate about technology, team leadership, and IT security. With over 14 years of experience in the retail, pharmacy, and MSP sectors, they bring a proactive approach to IT management, combining technical expertise with strong interpersonal skills. Their strengths include endpoint management, cloud architecture, and service delivery optimization, focusing on enhancing retail and pharmacy operations through advanced technology solutions.

Currently managing IT development, service teams, and infrastructure projects. They excel in implementing Azure cloud services, enhancing endpoint security, and optimizing IT service operations. Skilled in tools like ConnectWise, BrightGauge, and Microsoft Dynamics 365, they drive innovation and efficiency in retail POS and pharmacy dispensary systems, ensuring seamless and secure operations.

Their expertise in Microsoft Dynamics 365 has enabled the successful deployment of solutions tailored to retail and pharmacy environments, enhancing inventory management and customer service. They have led the design and implementation of secure POS and dispensary systems, improving operational workflows and compliance standards. Their leadership in cloud transformation and IT security has consistently delivered measurable improvements in service quality and stakeholder satisfaction.