Technical Architect – Dynamics 365 & M365

Candidate Description

A seasoned Technical Architect with more than 18 years in information technology and over a decade specialising in Microsoft Dynamics 365 and Azure solutions delivers transformative enterprise platforms. Leveraging deep expertise across Dynamics Sales, Service and Field Service modules, Power Platform components and Azure PaaS services, they have guided numerous full-cycle implementations in sectors such as healthcare, government and professional services. Their background is complemented by strong analytical acumen, an MBA and multiple Microsoft certifications, enabling a holistic view that spans business strategy, enterprise architecture and secure cloud adoption.

Technically adept at complex customisation, data migration and integration, this professional excels in crafting scalable, secure and high-performance architectures. They have built robust integration layers with Azure Logic Apps, Service Bus and API Management, automated deployment pipelines using Azure DevOps and instituted DevSecOps practices with tools like Nexus IQ. By driving solution design forums, mentoring development teams and embedding CI/CD, they have accelerated delivery timelines while improving code quality and compliance. Achievements include modernising sales and support operations on Dynamics 365, launching self-service portals for external partners and architecting conversation platforms that enhance user engagement.

Combining leadership and collaboration, they manage multidisciplinary teams, nurture technical capability and act as a trusted advisor to stakeholders from pre-sales through delivery. Their adaptability shines through diverse engagements—from greenfield cloud migrations to enterprise architecture governance—consistently aligning technology with organisational goals. With a passion for continuous improvement and customer success, this individual offers a compelling blend of strategic vision, technical depth and execution excellence that drives measurable business value.