ICT Support Consultant – Microsoft Tech

Current Job Type

  • Permanent

Salary / Rate

  • $90000 p/a

Notice Period

  • 4 Weeks

Location

  • Perth

Status

  • Australian Citizen

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Candidate Description


Enthusiastic and vibrant, this IT specialist holds dual degrees in Information Technology and Information Management, reflecting their insatiable curiosity for emerging technologies. Equipped with a diverse toolkit across various products, they seamlessly transition between independent and collaborative work styles.

 

Their role in government projects as a Support Consultant encapsulates a rich tapestry of skills, encompassing troubleshooting, remote support, hardware dexterity, infrastructure management, and more. This versatile professional deftly maneuvers through individual and team roles, an invaluable asset in any setting.

 

Standout accomplishments span from empowering support in various systems, including Dynamics 365, SharePoint Online, and Microsoft 365, in government projects. Infusing user account request forms with approval flows, they embody innovation and operational excellence, casting them as an exemplar in the IT domain.


Products & Platform experience

Dynamics 365 Customer Engagement
Dynamics CRM
Microsoft 365 (Office 365)
Power Platform
SharePoint Online

Domain experience

Azure DevOps
ITIL
JIRA
SDLC
Configurations
Customer Service
Sales
Testing - UAT
Training
Dataverse Tables
Power BI
SQL Server Management Server

Previous / Alternative positions

Administrator
Support Consultant
Systems Administrator
Test Analyst

Industry & Project experience

Aged Care
Facilities Management
Government
Logistics
Non-Profit

Educations & Certifications

ITIL Foundation
BA - Business Administration & Management

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Talent ID

3945205

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