ICT Support Consultant – Microsoft Tech

Candidate Description

Enthusiastic and vibrant, this IT specialist holds dual degrees in Information Technology and Information Management, reflecting their insatiable curiosity for emerging technologies. Equipped with a diverse toolkit across various products, they seamlessly transition between independent and collaborative work styles.

Their role in government projects as a Support Consultant encapsulates a rich tapestry of skills, encompassing troubleshooting, remote support, hardware dexterity, infrastructure management, and more. This versatile professional deftly maneuvers through individual and team roles, an invaluable asset in any setting.

Standout accomplishments span from empowering support in various systems, including Dynamics 365, SharePoint Online, and Microsoft 365, in government projects. Infusing user account request forms with approval flows, they embody innovation and operational excellence, casting them as an exemplar in the IT domain.