Senior Microsoft Dynamics 365 Developer

Candidate Description

A versatile Senior Microsoft Dynamics 365 professional with over a decade of experience designing, developing and supporting enterprise CRM solutions across government, facilities management and financial services. Leveraging deep expertise in Dynamics 365 Customer Engagement, Power Platform and Azure services, they craft scalable applications and intuitive portals that streamline complex business processes and elevate user experiences. Their background spans multiple project lifecycles, from green-field implementations to major version upgrades, underpinned by robust analytical and stakeholder-engagement skills.

Demonstrating strong technical acumen, this individual excels in C# plug-in development, Power Apps customisations, Azure Data Factory pipelines and KingswaySoft-driven data migrations. They have orchestrated CI/CD pipelines with Azure DevOps, produced rich analytics via SSRS and Power BI, and integrated Dynamics environments with SharePoint Online, DocuSign and ServiceNow. Key achievements include a seamless upgrade of a Financial Institution's CRM from 2011 to 2015, delivery of a Public Sector Organization's portal to thousands of users, and implementation of automated deployment frameworks that reduced release defects and effort.

Known for collaborative leadership, they mentor cross-functional teams, champion agile best practices and maintain transparent communication with business stakeholders and executives. Adaptable to diverse domains—from government student transport systems to global licence management platforms at a Technology Company—they consistently deliver secure, accessible and high-performing solutions. Their blend of technical depth, process discipline and client-focused mindset positions them as a valuable asset for organisations seeking transformative CRM and Power Platform outcomes.