Senior Dynamics 365 Functional Consultant

Current Job Type

  • Permanent

Salary / Rate

  • $150000 p/a

Notice Period

  • 4 Weeks


  • Melbourne


  • Australian Citizen

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Candidate Description

With experience in Dynamics 365 - Customer Engagement, including Sales, Marketing, Click Dimensions, and Field Services, this professional possesses extensive knowledge in scoping requirements, configuring, training, UAT support, testing, and report writing. They have been involved in various industries: education, not-for-profit, commercial interest, and construction. As a certified functional consultant and Business Analyst, their skill set is wide-ranging.


As a senior functional lead, this professional has been responsible for all CRM-related projects and ongoing management. Their focus on Sales, Marketing, Field Services, and additional specialized tools showcases their multifaceted abilities. They have worked closely with various businesses to implement projects, increasing productivity and efficiency.


With a commitment to technical excellence and a strong educational background in Accounting and Finance, they have been instrumental in managing complex projects across various areas. Their technical expertise and excellent interpersonal and communication abilities allow them to excel in modern business environments. Their dedication to delivering quality solutions that align with business goals sets them apart as valued professional.


Products & Platform experience

Dynamics 365 Customer Engagement
Dynamics CRM

Domain experience

Azure DevOps
Customer Service
Field Services
Gap Analysis / Mapping
Requirement Gathering
Testing - UAT

Previous / Alternative positions

Business Analyst
Functional Consultant
Senior Functional Consultant

Industry & Project experience

Facilities Management
Media & Entertainment
Microsoft Partner
Professional Services

Educations & Certifications

MB-240 Microsoft Dynamics 365 for Field Service
MB-900 Microsoft Dynamics 365 Fundamentals
MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
BA - Marketing

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