Senior Functional Business Analyst – Dynamics 365 CE

Current Job Type

  • Contract

Salary / Rate

  • $150 Hour

Notice Period

  • 2 Weeks

Location

  • Canberra

Status

  • Baseline Cleared

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Candidate Description


A highly experienced professional with a strong background in business, systems, and technical analysis, specializing in business process re-engineering. Their expertise covers technologies like DevOps, Intellidox, MS Dynamics 365 CE/CRM, SSIS Kingsway Software, Xrm Toolbox, SQL/MYSQL Server, SQL Server Management Studio, and HP Quality Centre.

 

Possessing a Master of Information Technology and a Master of Business Administration, they have engaged in projects to enhance Australia's Vocational Education Training sector through a comprehensive data repository.

 

Their roles as a Business Analyst /MS Dynamics Functional Consultant have involved configuring security models, issue analysis, workshop coordination, requirement gathering, and supporting developers and testers. They've worked across various domains, including Justice, Education, and Skills and Employment.


Products & Platform experience

Dynamics 365 Customer Engagement
Dynamics CRM

Domain experience

Agile
ITIL
Scrum
Case Management
Configurations
Customer Service
Documentation
Gap Analysis / Mapping
Requirement Gathering
Sales
Testing - UAT
Training
Workflows
Workshops

Previous / Alternative positions

Senior Business Analyst
Senior Functional Consultant
Technical Business Analyst

Industry & Project experience

eCommerce
Education
Government
Microsoft Partner
Non-Profit

Educations & Certifications

MB2-708 Microsoft Dynamics CRM Installation
MB2-712 Microsoft Dynamics CRM 2016 Customization and Configuration
MB2-713 Microsoft Dynamics CRM 2016 Sales
MCPS: Microsoft Certified Professional
Master of Business Administration

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Notice Period

Talent ID

9851436

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