Senior Dynamics 365 Functional Consultant

Candidate Description

With over 15 years steering Dynamics projects, this professional couples deep domain knowledge in ERP finance and customer engagement with proven leadership across consulting and in-house roles. Adept at guiding complex transformations in sectors such as construction, education and nonprofit, they leverage expertise spanning Sales, Marketing, Field Service and project accounting modules to deliver cohesive, user-centric solutions.

Their technical acumen is demonstrated through hands-on configuration of Dynamics 365 CE, Dynamics AX and legacy SL platforms, complemented by strong SQL and management reporting capabilities. Spearheading Agile deliveries at a Consulting Firm, they have orchestrated multi-disciplinary teams, maintained governance through Azure DevOps, and driven successful cut-overs while ensuring rigorous UAT and stakeholder alignment. Achievements include consolidating disparate CRMs into a single Dynamics platform and embedding a Marketing Automation Platform and a Mobile Solution that uplift marketing automation and field operations.

Combining consulting depth with product-owner insight, they excel at mentoring teams, facilitating workshops, and translating complex requirements into scalable architectures. Their certification portfolio (MB-series, PSM I) underscores a commitment to continuous learning, while their track record of process optimisation and value realisation positions them as a versatile asset capable of leading end-to-end digital initiatives.