Senior Functional Consultant – Dynamics 365

Candidate Description

With over six years delivering enterprise Microsoft Dynamics 365 solutions, this professional excels at translating complex business requirements into scalable, user-centric platforms. They possess deep functional knowledge across Sales, Customer Service, Field Service and Marketing modules, reinforced by certifications such as MB-200 and MB-900. Strong stakeholder engagement and a pragmatic consulting style underpin successful deployments for organisations including a Consulting Firm, another Consulting Firm, and a Solutions Provider.

Adept at Power Platform architecture, they have spearheaded configurations, customisations and integrations—such as SharePoint Online document management and document automation—that streamline operations and boost user productivity. Leveraging Agile and SDLC methodologies, they craft functional specifications, oversee testing and ensure solutions align with Microsoft best practices. Key achievements include architecting end-to-end digital transformation projects, accelerating document generation processes and expanding consulting pipelines through impactful pre-sales leadership.

Combining technical depth with natural relationship building, they mentor junior consultants, lead cross-functional workshops and foster collaboration that drives project success. Their adaptability across industries—ranging from government to manufacturing—demonstrates an ability to thrive in dynamic, fast-paced environments. Overall, they offer employers a blend of leadership, strategic insight and hands-on expertise that consistently delivers high-quality, business-aligned Microsoft Dynamics 365 outcomes.