Senior Digital/Agile Business Analyst

Candidate Description

Step into the career journey of a veteran Business Analyst, boasting a robust 14-year experience across diverse sectors such as Government, Banking, Retail, and Telecom. This professional’s toolkit is a confluence of traditional and modern methodologies, highlighted by their command over Requirement Models, BA Techniques, and technologies like SQL, SharePoint, and CRM Portals. Their expertise is further accentuated by global accreditations, notably the IIBA CBAP and Microsoft Dynamics CRM certifications.

Their professional trajectory is a rich tapestry of significant milestones. From executing 10+ Enterprise level IT projects spanning Australia, South Africa, and India to deploying CRM integrations for eCommerce platforms like Salesforce and Dynamics 365, their journey is both varied and impactful. Their skill set is not confined to a single domain; they've mastered a variety of tools and methodologies, be it BABOK framework, BPMN process models, or hands-on with tools like JIRA and Confluence. With experience in online portals, web applications, and digital projects, this candidate epitomizes a holistic approach to IT business analysis.

In the span of their distinguished career, this Business Analyst has continually served as the linchpin between business visions and technical realities. Notable achievements such as pioneering Agile delivery environments for CRM feature implementations or achieving significant cost savings by leveraging CRM & Digital delivery expertise underscore their impact. Beyond these technical successes, they've showcased unmatched aptitude in stakeholder engagement, project coordination, and even pre-sales activities like writing RFP responses, ensuring that every project not only meets but exceeds stakeholder expectations.