Dynamics 365 CE Functional Analyst

Candidate Description

Embark on a journey with a distinguished Business Analyst, armed with a Bachelor of Science from a renowned university. This professional integrates technology to ensure holistic project outcomes. Their proficiency in leveraging tools like Power Automate and Azure speaks to their meticulous attention to detail and deep-rooted commitment to technological innovation. With a foundation of understanding how technical systems operate, the ability to prioritize essential tasks, and insights from diverse roles, they deliver solutions that balance innovation with practicality.

They championed multiple responsibilities, ranging from CRM consultancy, and liaising with vendors for CRM customizations, to overseeing transitions to SharePoint and implementing Shopify-based eCommerce platforms. Significant accomplishments during this tenure include the resolution of PCI compliance challenges, optimizing sales data import processes, and centralizing the management of Power Automate implementations.

Joining a specialized consultancy with a focus on Microsoft Dynamics CRM 365, this professional's expertise broadened and deepened. Tasked with gathering system requirements and framing formal specifications, their involvement extended to RFI and RFP preparations, project sizing, and nurturing CRM knowledge. Milestones achieved encompassed delivering a national membership management portal, mastering mobile CRM, and integrating data solutions. This journey further evolved with overseeing a software development division at another firm, emphasizing profitability and performance enhancement, coupled with HR processes and systems implementation.