Senior Change Manager (Culture/Digital/Cloud)

Candidate Description

With more than two decades steering transformational initiatives, this change and culture specialist has consistently delivered successful ERP, digital and organisational programmes for organisations such as a Major Retailer, a Non-Profit Organization and a Government Department. They combine deep expertise in Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement, Power Platform and Azure with a strong grounding in change frameworks like ADKAR, PRINCE2 and PMBOK, enabling seamless alignment of technology, processes and people across diverse sectors including education, government, healthcare and manufacturing. Their strategic mindset is complemented by refined facilitation skills, systemic thinking and a proven ability to gain rapid stakeholder buy-in at all organisational levels.

Adept at orchestrating complex enterprise solutions, they have guided full-lifecycle implementations, created resistance-management strategies and optimised reporting through Power BI analytics. Achievements span executing vendor-experience studies that reshaped procurement processes, designing end-to-end change approaches that accelerated adoption, and providing governance assurance on multimillion-dollar programmes, safeguarding budgets and timelines. Their technical versatility extends to SAP environments, Oracle systems, Urbanise integrations and Office 365 productivity tooling, all delivered within Agile, Waterfall and hybrid SDLC contexts.

Beyond technical delivery, this professional excels in leadership and knowledge transfer mentoring cross-functional teams, coaching executives in change sponsorship and embedding sustainable culture shifts. Their holistic, human-centred approach fosters collaboration, resilience and measurable business value, positioning them as a powerful catalyst for organisations seeking impactful digital and culture transformation.