Senior Business & IT Lead – Dynamics 365 FinOps

Candidate Description

A seasoned IT Manager and Dynamics 365 specialist with more than 12 years in enterprise applications, this professional drives digital modernisation for manufacturing and logistics organisations across Australia and New Zealand. They combine deep expertise in Dynamics 365 Finance & Operations, Azure and Power Platform with a strong background in ERP systems such as NetSuite, Pronto XI and Salesforce, empowering businesses to optimise finance, supply-chain and warehouse processes. Their analytical mindset, stakeholder-management strengths and commitment to best-practice governance underpin successful system transformations and steady operational excellence.

Leveraging advanced skills in solution architecture, data migration, testing and LCS/Azure DevOps administration, they have delivered end-to-end implementations and upgrades for a Refrigeration Company, a Software Development Firm and a Logistics Solutions Provider. Key achievements include streamlining warehouse receiving through inventory-status automation, leading a region-wide Pronto upgrade to version 740.2 with Cognos BI reporting, and administering a AUD 1.2 million IT Opex budget while maintaining SLA compliance. Familiar with Agile, PRINCE2 and ITIL frameworks, they consistently produce high-quality documentation, training and change-management artefacts that accelerate user adoption.

Known for collaborative leadership and mentoring, this individual builds cohesive cross-functional teams, nurtures vendor relationships and bridges technical and business perspectives to achieve strategic goals. Their adaptability spans manufacturing, retail and logistics domains, and their proactive approach to continuous improvement ensures organisations harness maximum value from cloud and on-premises platforms. Ultimately, they offer a balanced blend of technical depth, process insight and people-centric leadership that drives measurable business outcomes.