Functional Consultant/ Lead BA

Candidate Description

With more than two decades immersed in enterprise-resource-planning transformation, this professional specialises in Microsoft Dynamics 365 Finance & Operations across telecom, manufacturing, retail, healthcare and environmental services sectors. They couple deep functional mastery of supply-chain, manufacturing and finance modules with a strategic understanding of end-to-end digital-business change. Throughout roles at an Environmental Services Company, a Telecommunications Company, a Steel Manufacturing Company, a Building Supplies Company and a Healthcare Services Company, they have consistently steered complex ERP programmes from scope finalisation through to post-go-live stabilisation.

Their technical acumen is demonstrated through hands-on configuration of production control, master planning, inventory and procurement as well as integrations with e-commerce, CRM and BI platforms. Adept at Azure DevOps, Power Platform, SharePoint Online and Data Migration Framework, they craft robust solution designs, manage SIT/UAT cycles and champion Agile, Scrum and Waterfall delivery models. Key achievements include automating multi-level approval workflows at an Environmental Services Company, reducing customisation for a Steel Manufacturing Company s manufacturing suite, and securing successful nationwide rollouts for a Building Supplies Company and a Telecommunications Company through rigorous fit/gap and data-migration governance.

As a collaborative leader, they build and mentor high-performing business-analysis teams, facilitate cross-functional workshops and ensure alignment between business objectives and technical solutions. Their breadth of sector experience underscores adaptability, while a focus on change management and stakeholder engagement maximises user adoption and return on investment. In every engagement, they deliver scalable, future-proof ERP ecosystems that drive operational excellence and strategic growth.