Program & Change Manager

Candidate Description

Specialising in enterprise-system change and transformation, the candidate brings experience spanning program management, project management and management consulting. Their career includes Dynamics-focused roles at a Services Company and a Retailer, alongside SAP change management consulting at a Food Manufacturer. They also bring healthcare experience through a Program & Change Manager role with a Healthcare Organization. Their platform capabilities include Dynamics 365 Customer Engagement and Dynamics 365 Finance & Operations. Their broader domain knowledge encompasses core finance, advanced credit management, case management, marketing, sales, retail and supply chain.

Enterprise-platform change is a consistent thread across their consulting and management experience. At a Services Company, their work focuses on Dynamics 365 change and transformation, complemented by program and change management responsibilities. At a Retailer, they provided Dynamics change management consulting in a specialist retail environment. Their engagement with a Food Manufacturer added SAP-focused change consulting experience within an FMCG business. Their methodology toolkit includes Agile, PMBOK, PRINCE II and Waterfall, supporting adaptability across different delivery environments.

Their professional value lies in bringing program oversight and organisational change together. Experience across healthcare, retail, FMCG and service environments provides a broad perspective on business transformation. Their combined program and change management role with a Healthcare Organization adds exposure to hospital and mental health service settings. Their wider capabilities include project direction, program direction and transformation management. Melbourne-based and an Australian citizen, they offer employers a versatile program and change management professional with enterprise-platform experience.