Practice Manager – FinOps

Candidate Description

With over nine years steering Microsoft Dynamics implementations, the candidate excels as an ERP Practice Lead, blending deep functional expertise across supply chain, production, finance and retail with a strong track record at a Previous Employer and a Consulting Firm. Adept at guiding large-scale Dynamics AX and Dynamics 365 Finance & Operations programmes, they leverage PRINCE2 and Agile methodologies to deliver on-time, in-scope solutions for manufacturing, retail and consulting clients. Their breadth of experience spans end-user and Microsoft Partner environments, underpinned by meticulous organisational skills and a passion for customer satisfaction.

Their technical acumen is demonstrated through leadership of complex work streams such as Procurement & Sourcing, Inventory Management, Product Information Management and Data Migration. Adept at requirement gathering, functional design, documentation and stakeholder engagement, they have driven successful roll-outs involving 650-user deployments and integrated AX2012–Dynamics CRM–Windows Mobile solutions. Key achievements include raising on-time delivery performance to 97 % via shop-floor prioritisation software and realising £150 k annual procurement savings through a Procure-to-Pay system.

Combining strategic insight with hands-on delivery, they mentor high-performing teams, contribute to pre-sales pursuits and cultivate lasting client relationships. Their MBA in Change Management, PRINCE2 certification and history of ISO20000-aligned governance underscore robust leadership capability. Adaptable across industries and cultures—from a Manufacturing Company's multinational manufacturing footprint to Microsoft Partner consulting—this individual brings a holistic, results-driven approach to digital transformation initiatives.