MS Dynamics 365 CE/CRM Functional Lead

Candidate Description

An experience Functional Lead specializing in Microsoft Dynamics 365 CE, demonstrates an expansive knowledge base spanning numerous domains, including corporate health insurance, aged care, telehealth, content management, facilities management, education, and marketing. Their talent lies in customer journey mapping, business requirement elicitation, and analysis, delivering optimized business solutions in a timely, cost-effective, and quality-assured manner under both Agile and Waterfall environments. 

This professional has consistently played a key role in various projects, showcasing their D365 CE expertise. They have been responsible for conducting system audits, creating documentation, performing comprehensive business analyses, and effectively translating functional requirements into technical solutions. Their multifaceted problem-solving skills include the ability to create and modify reports. They have proven their ability to conduct gap/fit analyses and provide functional solutions across various industry domains.

Driven by a commitment to deliver exceptional results, this professional has consistently managed successful projects. Their ability to handle multiple tasks and projects, ensuring alignment between technical and functional requirements, has proven instrumental in successfully delivering solutions. They meticulously manage project schedules, contributing to the successful execution of projects within the stipulated parameters of time, cost, and quality. Their excellent interpersonal and communication skills and ability to collaborate seamlessly with stakeholders and project teams make them a valuable team player.