Microsoft Dynamics 365 & Power Apps Functional Consultant

Current Job Type

  • Permanent

Salary / Rate

  • $100000 p/a

Notice Period

  • 2 Weeks

Location

  • Melbourne

Status

  • Australian PR

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Candidate Description


Marked by a blend of analytical prowess and customer-centric vision, this Microsoft Dynamics 365 Functional Consultant brings progressive experience across CRM implementations, Power Platform solutions and stakeholder engagement in Australian and international settings. Leveraging a Master of Analytics from an Educational Institution, they adeptly translate complex business requirements into scalable Dynamics 365 Customer Engagement configurations, spanning Sales, Customer Service and Field Service modules.

 

Their technical acumen is evidenced through successful delivery of end-to-end projects utilising Azure DevOps, Power Apps, Power Automate and ServiceNow integrations. Highlights include architecting data-driven chatbots in Python, orchestrating rigorous UAT cycles, and spearheading workflow optimisations that elevate operational efficiency. Close collaboration with cross-functional teams, meticulous documentation within Confluence, and disciplined Scrum practices underpin consistent on-time, on-budget outcomes.

 

Beyond hands-on solution design, this professional fosters high-performing project environments, mentoring junior consultants and cultivating strong client relationships for organisations such as a Consulting Firm, another Consulting Firm and a Service Provider. Adaptable across start-ups and enterprise settings, they unite business analysis, project management and technical configuration skills to drive digital transformation initiatives, offering employers a versatile leader committed to continuous improvement.


Products & Platform experience

ServiceNow
Azure
Azure
Dynamics 365 Customer Engagement
Dynamics CRM
Power Platform

Domain experience

Testing
Agile
Azure DevOps
ITIL
JIRA
Agile
Azure DevOps
Confluence
ITIL
Scrum
Configurations
Customer Service
Customisations
Data Analysis
Documentation
Field Services
Functional Documentation - FDD's
Gap Analysis / Mapping
Inventory Management
Marketing / Insight
Plugins
Requirement Gathering
Sales & Marketing
SME Engagement
Solution Design
Stakeholder Management
Technical Documentation - TDD's
Testing - Automation
Testing - UAT
Training & Mentoring
User Stories
Workflows
Workshops
AI Builder
Dataverse Tables
Power Apps
Power Automate
Power BI
Azure Portals
Integrations
Python
SQL

Previous / Alternative positions

Administrator
Business Analyst
Functional Consultant
Project Manager
Scrum Master
Systems Administrator
Techno-Functional Consultant

Industry & Project experience

Aged Care
Facilities Management
FMCG
Healthcare
Manufacturing
Microsoft Partner
Real Estate
Utilities

Educations & Certifications

Bachelor of Business Administration (BBA)
MSc in Business Analytics
Microsoft Certified: Dynamics 365 Fundamentals (ERP)
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
Entry Certificate in Business Analysis (ECBA™)

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Today Unavailable

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Notice Period

Talent ID

15597932

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