Microsoft Dynamics 365 CE & Power Platform Functional Architect

Candidate Description

Specializing in Microsoft Dynamics 365 Customer Engagement and Power Platform, this professional combines functional architecture, CRM consulting and an ASP.NET development foundation. Their career includes positions with a technology consulting firm, a technology services company and another technology consulting firm. Consulting assignments for a construction and manufacturing company, a banking institution and an electricity utility bring exposure to construction and manufacturing, banking, and utilities. Their international experience spans Australia, the United Arab Emirates, the United Kingdom and India. Their broader capability profile covers customer service, case management, sales and marketing, Customer Voice and Project Service Automation.

Their technical breadth connects Dynamics CRM experience with contemporary Power Platform capabilities. Their skills include Power Apps, Power Automate, Power Virtual Agents, Dataverse tables and APIs, supported by Microsoft SQL Server knowledge. An earlier ASP.NET development role provides a foundation alongside skills in .NET, JavaScript, HTML, Visual Studio and WCF. At a technology services company, they held a techno-functional Dynamics CRM position that brought technical and functional perspectives together. They subsequently undertook Dynamics 365 consulting for a banking institution and Dynamics 365 CE consulting for a construction and manufacturing company. Their credentials cover Dynamics 365 Sales, Customer Service and Power Platform, complemented by legacy Dynamics CRM 2011 certifications and familiarity with Agile and JIRA.

Their current functional architecture position at a technology consulting firm brings together Microsoft business applications consulting and Power Platform expertise. Their profile also includes pre-sales consulting, pre-sales solution architecture and principal-level consulting capabilities. Experience across development, techno-functional consulting and architecture supports engagement with both technical and functional teams. Assignments across several countries and industry settings demonstrate adaptability to different business environments. They offer employers a combination of established Microsoft CRM experience, application development knowledge and a functional architecture focus suited to Dynamics 365 CE and Power Platform opportunities.