IT Business System Administrator (D365 FinOps / CE / Azure)

Candidate Description

A results-oriented ERP/CRM and HIRS System Administrator / Business Analyst with 5+ years of experience delivering robust IT solutions. This professional excels in system implementation, support, and administration, focusing on optimizing performance, ensuring data integrity, and driving operational excellence. Skilled in translating business requirements into technical solutions, they have managed complex projects from inception to completion. Their expertise spans Dynamics 365 F&O, Customer Engagement (CRM), EDI, Ex-flow, Power BI, Egencia, Dayforce HCM, Azure LCS, and DevOps, making them a valuable asset for any organization seeking to enhance its digital transformation efforts.

This candidate has managed multiple aspects of IT systems, including administration, data migration, integration, and user support, across various industries. Their experience includes overseeing ERP & CRM systems, managing IT infrastructure, and handling complex system integrations with external applications. They have successfully implemented their implementation within healthcare, aged care, and FMCG environments, ensuring smooth system updates and minimizing disruptions. Their role also involved providing comprehensive end-user training, managing project budgets, and collaborating with stakeholders to deliver solutions that align with business needs.

Their proactive system optimization and troubleshooting approach has enhanced efficiency and reduced downtime across multiple platforms. They have successfully led integrations with major financial institutions, ensuring seamless data exchange and compliance with industry regulations. Their ability to manage complex projects and provide strategic IT solutions has consistently contributed to the success of the organizations they have worked with.