Functional Business Analyst – Advance Warehouse Management & Supply Chain

Candidate Description

With over four years of specialised experience in Microsoft Dynamics 365 Finance & Operations, this professional excels at aligning complex supply-chain processes with cutting-edge ERP capabilities. Their background spans Advance Warehousing, Master Planning, and global rollout projects across agriculture, automotive, and heavy-equipment sectors, underpinned by strong analytical acumen and a master s qualification in Project and Supply-Chain Management. Well-versed in stakeholder engagement, they have guided C-suite and operational teams through strategic road-mapping and solution adoption for organisations such as a Technology Company, a Major Retailer, and an Agricultural Equipment Manufacturer.

Technically adept, they leverage Azure DevOps, Agile/SDLC methodologies, and ITIL-aligned service practices to deliver configurable, test-driven Dynamics 365 solutions. Notable accomplishments include designing a custom ATP enhancement for an Industrial Machinery Company, producing comprehensive FDDs and test scripts that accelerated time-to-value, and orchestrating data-driven Fit-Gap sessions that eliminated process bottlenecks. Their expertise also covers SAP ERP operations, ServiceNow incident management, and the use of tools like MS Visio for process modelling, ensuring end-to-end traceability and quality assurance throughout the project lifecycle.

Demonstrating leadership and a collaborative mindset, they mentor super users, spearhead user-training programs, and coordinate cross-functional teams to achieve seamless go-lives and sustained operational improvements. Adaptable to diverse industries from retail distribution at a Retail Distribution Center to automotive manufacturing at an Automotive Parts Manufacturer this individual consistently drives efficiency, fosters continuous improvement, and delivers measurable value as a well-rounded supply-chain and ERP specialist.