Functional Consultant – D365 Business Central

Candidate Description

Specialising in Microsoft Dynamics 365 Business Central and CRM solutions, the candidate combines functional consulting, development and business analysis experience. At an Engineering Consulting Firm, they bring together Business Central development, functional consulting and solution design. Their broader experience includes systems analysis, process improvement and data analysis. They have worked across business contexts including education, media, construction and finance. An analytical approach and close engagement with stakeholders underpin their ability to translate organisational needs into practical business processes and application solutions.

Their delivery experience includes Microsoft CRM implementation and full customisation at a Consulting Firm. They identified process bottlenecks and implemented improved processes and policies, supported by workflow design and risk analysis. At a Public Safety Organization, they gathered platform requirements and investigated IDSS processes and procedures. They also implemented JIRA-supported processes and tools to facilitate communication and improve program artifact production. Earlier work at a Technology Company involved designing system flows, mapping processes in Microsoft Visio and supporting delivery against approved business requirements. Their data analysis experience at a university adds capability in business risk research, data collection and accurate record management.

A collaborative working style enables them to engage with users, customers, management and other internal and external stakeholders. They have created user documentation, delivered formal training and advised end users on adopting new systems. Experience across consulting, research and business applications supports adaptability to different organisational environments. Postgraduate qualifications in accounting and international finance complement their business administration and information technology education. They offer employers a combination of Microsoft business application expertise, process analysis and user-focused delivery, supported by Australian citizenship and availability in four weeks.