Functional Analyst – Dynamics 365 CE

Current Job Type

  • Permanent

Salary / Rate

  • $140000 p/a

Notice Period

  • 4 Weeks


  • Melbourne


  • Australian Citizen

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Candidate Description

Step into the world of a seasoned Business Analyst with a keen focus on leveraging technology for end-to-end project delivery. This professional is adept at gathering and documenting requirements, designing test plans, and leading solution-focused workshops, with a notable emphasis on platforms like Dynamics 365. Additionally, their prowess in training users on various tech platforms underscores their commitment to tech-driven efficiency. With an extensive history of managing stakeholder expectations, they ensure that technology-based solutions are always delivered promptly and effectively.

In their role at a health-focused organization, they championed the intricacies of the software development life cycle, seamlessly integrating Dynamics 365 CE into their workflow. Their responsibilities included business process improvement, small-scale project management, and implementing cutting-edge digital systems tailored to the organization's needs.

They proficiently managed client tools, especially those embedded within Dynamics 365, developed user manuals, and troubleshoot complex tech issues. Among their significant achievements was the integration of Dynamics 365 functionalities into mobile applications and the introduction of innovative online features. Their career, rich in technological undertakings, stands as a testament to their adaptability and relentless drive for tech-enabled excellence.

Products & Platform experience

Dynamics 365 Customer Engagement
Microsoft 365 (Office 365)

Domain experience

Customer Service
Requirement Gathering
Power BI

Previous / Alternative positions

Business Analyst
Project Co-ordinator

Industry & Project experience

End User
Media & Entertainment

Educations & Certifications

Agile Business Analyst (CABA)
MB-210 Microsoft Dynamics 365 for Sales
MB-220 Microsoft Dynamics 365 for Marketing
MB-230 Microsoft Dynamics 365 for Customer Service
BA - Computer Applications

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