Dynamics 365 Technical Architect

Candidate Description

Marked by a rare blend of hands-on development depth and strategic solution vision, this Microsoft Business Applications MVP brings over 17 years of experience architecting and delivering Dynamics 365 Customer Engagement and Power Platform solutions across government, healthcare, non-profit and commercial sectors. They have cultivated expertise that spans the full project lifecycle—from presales discovery through design, build and support—leveraging modules such as Sales, Customer Service, Field Service, Marketing and Project Operations to drive digital transformation initiatives for clients in Singapore, New Zealand and Australia.

Their technical acumen is demonstrated through mastery of Power Apps, Power Automate, Azure, Dataverse and the wider Microsoft stack, underpinned by strong skills in C#, JavaScript/TypeScript, T-SQL, SSIS and SSRS. Adept at architecting robust integration patterns, they have delivered tenant-merging programmes, complex API integrations and automated CI/CD pipelines with Azure DevOps and GitHub. Recognised for mentoring teams and enforcing best practices, they consistently safeguard code quality and accelerate delivery, evidenced by awards such as a Service Excellence award and a SPOT Award.

A proven leader and collaborator, this professional guides cross-functional teams, shapes architectural governance and engages senior stakeholders to align technology with business value. Their proactive community contributions—as a blogger, speaker and forum moderator—demonstrate commitment to continuous learning and knowledge-sharing. Combining strategic insight, technical excellence and an agile mindset, they offer employers the capability to steer large-scale Dynamics 365 and Power Platform programmes to successful outcomes.