Dynamics 365 CE/CRM Technical Specialist

Candidate Description

Specializing in Microsoft Dynamics 365 Customer Engagement, this professional brings over 12 years of progressive experience spanning development, administration and solution design. Adept at working across mining, energy, automotive, government and consulting sectors, they combine deep platform knowledge with strong C# and .NET development skills to deliver scalable business solutions. Their background encompasses CRM, Power Platform and SharePoint, underpinned by a solid computer science foundation.

Their technical acumen is demonstrated through hands-on expertise in Dynamics CRM customisations, plugin development, workflow automation and Power Automate integration. Across roles at a Mining Corporation, an Automotive Association and an Energy Provider, they have configured complex entity models, built reusable code frameworks and integrated external systems using Azure services and KingswaySoft adapters. Experience with SDLC and Agile methodologies enables them to collaborate effectively with cross-functional teams while maintaining high code quality and governance standards.

Beyond coding, they contribute as a mentor and knowledge-sharer, guiding colleagues on best practices for Power Platform and Dynamics 365 solution architecture. Their adaptability to diverse industry challenges, combined with a track record of improving user experience and operational efficiency, positions them as a valuable technical consultant and senior developer capable of driving continuous improvement within Microsoft-centric environments.