Delivery Manager – Microsoft ERP

Candidate Description

A seasoned Delivery Manager and Microsoft Dynamics 365 specialist with over two decades of experience spanning retail, FMCG and manufacturing environments, this professional excels at translating complex business pain points into actionable technical solutions. Having led solution streams for multinational retailers such as a Major Retailer and guided teams within consulting firms like a Consulting Firm, they bring deep expertise across Dynamics 365 Finance & Operations, SAP and the wider Microsoft stack, underpinned by a strong background in store operations, merchandise and supply-chain processes.

Their technical acumen is demonstrated through advanced capability in fit/gap analysis, solution design, configuration and data migration across Finance, Supply Chain, Retail and Commerce modules. The candidate has delivered architecture roadmaps, complex rebate engines and international procurement solutions, utilising methodologies grounded in Agile user-story frameworks and rigorous UAT. They consistently mentor functional teams, drive Centres of Excellence and forge strategic vendor partnerships to ensure optimal quality and cost control.

Combining leadership, hands-on functional knowledge and a passion for continuous improvement, this professional builds high-performing teams and delivers transformative ERP outcomes. Adaptable across consulting and end-user landscapes, they offer employers the rare blend of strategic vision and operational detail required to maximise value from Microsoft Dynamics 365 and allied technologies.