Delivery Architect & Implementation Lead – Finance | Supply Chain | Retail

Candidate Description

With over two decades navigating the CRM and ERP landscape, this professional has guided medium-to-large organisations through complex digital transformations across retail, government, professional services and telecommunications. Their breadth spans the full solution life-cycle from marketing strategy and pre-sales engagement through implementation of Dynamics 365 Finance & Operations, Dynamics AX and complementary Power Platform components underpinned by strong analytical and stakeholder-management capabilities.

Adept at steering high-value programmes, they showcase technical acumen in solution architecture, data migration, integration design and Agile delivery frameworks. Key achievements include orchestrating multi-site Dynamics 365 roll-outs for a Major Retailer, an Energy Company, a National Regulator, and a Prominent Racing Club while at a Technology Company, and delivering a 300-store AX 2012 Retail implementation for a Canadian Pharmacy Giant. Their leadership extends to refining estimation models, governing fixed-price engagements and ensuring adherence to ITIL and PRINCE II standards.

Combining strategic insight with hands-on delivery expertise, they mentor consultants, foster cross-functional collaboration and drive alignment between business objectives and technology outcomes. Adaptable to diverse industries and cultures, they consistently deliver value through rigorous governance, innovative solution design and a commitment to continuous improvement, making them a trusted partner for organisations seeking tangible results from Microsoft-centric enterprise platforms.