D365 CE & Integration Architect

Candidate Description

A versatile Dynamics 365 and integration architect with over 18 years of experience, this professional blends deep technical mastery with a proven record of delivering enterprise-grade CRM solutions. Having navigated government research, software ISV, and global technology environments, they possess comprehensive expertise across Dynamics 365 Customer Engagement, Power Platform, BizTalk Server and large-scale SQL Server implementations.

Demonstrated proficiency spans end-to-end solution design, complex system integrations and performance optimisation. Adept at crafting tailored configurations, the candidate has spearheaded major CRM upgrades, cloud migrations to AWS, and seamless connections with e-commerce and marketing platforms. Their contributions at a Research Organization, a Software Company and a Technology Company showcase strengths in sprint leadership, rigorous testing, and authoring robust technical documentation while upholding SDLC and Agile principles.

Known for collaborative leadership and mentorship, this professional engages stakeholders, bridges business and technology objectives, and cultivates high-performing teams. Their strategic mindset, TOGAF accreditation, and hands-on approach consistently drive digital transformation and operational efficiency, positioning them as a valuable asset to organisations seeking scalable, future-ready CRM and integration platforms.