D365 BC Consultant

Candidate Description

A versatile Functional Consultant and account-focused professional with over three years of dedicated Microsoft Dynamics 365 Business Central and CRM delivery experience, complemented by a broader seven-year background across IT development and business development roles. They combine solid business analysis capabilities with deep platform knowledge to help organisations streamline finance, sales and service operations, drawing on successful engagements at a Technology Company, a Technology Provider, a Consulting Firm and other technology consultancies. Skilled at navigating retail and services environments, this individual consistently translates complex requirements into practical, high-impact solutions.

Their technical acumen is evidenced by hands-on configuration of financial, sales and purchasing modules, data migration planning, Power BI dashboard design and Power Platform automation. Adept at both Agile and Waterfall delivery models, they have spearheaded more than five full-cycle Business Central implementations, overseen third-party integrations and created user-centric training programmes that drive high adoption rates. Key achievements include reducing manual processing effort by 30 % through workflow optimisation and generating data-driven insights that cut reporting time by 40 %.

Combining solution delivery with strong stakeholder engagement, they mentor users, collaborate effectively with cross-functional teams and maintain a keen focus on measurable business value. Adaptable to diverse project scopes—from ERP rollouts for national retailers to CRM sales-pipeline automation—they bring a unique blend of consulting rigour, technical depth and customer-centric communication. This breadth enables them to act as a trusted advisor who accelerates digital transformation and long-term organisational growth.