Contractor FinOps IT Delivery

Candidate Description

Driving business transformation through Microsoft enterprise applications, the candidate brings over 15 years of experience in project delivery and consulting leadership. They specialise in Microsoft Dynamics 365 Finance & Operations, with additional delivery experience across Dynamics AX, Business Central, Dynamics 365 Customer Engagement, and Power Platform. Their background includes senior positions with Australian Microsoft Dynamics Gold Partners, including a Technology Solutions Provider, a Technology Services Company, and Technology Consulting Firms. They combine deep ERP process knowledge with experience spanning finance, asset management, professional services, field service, sales, warehousing, manufacturing, procurement, and HR. Their work encompasses enterprise customers, consumer goods, electrical wholesale distribution, community services, and professional membership organisations. Strong commercial judgement supports their approach to delivery profitability, customer relationships, and project control.

A record of more than 20 Microsoft business application projects demonstrates their ability to lead complex enterprise delivery. At a Community Services Organization, they successfully led a Dynamics 365 Finance & Operations Enterprise implementation for 600 finance users, coordinating business analysts, subject matter experts, vendor representatives, and technical teams. At a Technology Services Company, they managed national ERP and CRM consulting teams and an overseas outsourcing arrangement that reduced project duration and costs by up to 40%. Their commercial contribution at a Technology Solutions Provider increased average project value by 300% while helping move the business towards long-term enterprise relationships. Through a Consulting Firm, they are developing corporate Data Strategy and Test Strategy for a consumer goods ERP implementation. Their delivery approach combines full-lifecycle project management using Agile, hybrid, and Waterfall methods with PRINCE2 Foundation and Practitioner qualifications.

Their leadership extends beyond individual implementations to consulting team growth, portfolio governance, and organisational change. At a Technology Consulting Firm, they delivered 10 Dynamics AX implementations and doubled the consulting team while maintaining a healthy pipeline. At an Electrical Wholesaler, they established an IT project portfolio that enabled visibility and consistent reporting across business areas. For a Professional Medical Association, they embedded a portfolio, program, and project management framework and led the shift towards centralised coordination and practice leadership. They also bring experience in tender responses, statements of work, contract negotiation, pre-sales engagement, and customer de-escalation. An MBA with Distinction from a business school and an honours engineering degree from a university complement their practical experience, positioning them to connect business priorities, delivery governance, and Microsoft technology investment.