Digital IT Program Delivery Manager

Candidate Description

A results-driven Program Manager and business consultant with over two decades of experience steering complex digital and ERP transformations across retail, healthcare, energy and financial services. Leveraging deep expertise in Microsoft Dynamics 365, Azure and SAP ecosystems, they combine strong commercial acumen with a passion for stakeholder engagement and governance honed through board positions at a Community Organization and major program deliveries for a Major Retailer, a Technology Provider and a Healthcare Provider.

Their technical acumen is demonstrated through successful de-commissioning of legacy Microsoft Dynamics AX environments, rollout of Azure-hosted National Data Exchange solutions and attainment of ISO27001 accreditation for healthcare ERP platforms. Adept at Agile, PRINCE2 and SAFe methodologies, this professional excels in data migration, integration, POS retail solutions, change management and vendor governance, consistently delivering initiatives on scope and budget while ensuring seamless transition to BAU operations.

Combining leadership and consultancy excellence, they mentor cross-functional teams, cultivate high-trust client relationships and adapt quickly to diverse industry challenges. Their strategic perspective, supported by an MBA-level education and portfolio of ITIL, TOGAF and Prince2 certifications, positions them as a transformative force who drives operational efficiency, regulatory compliance and sustained business value for enterprise clients.