Senior ERP Business Analyst

Candidate Description

With over 13 years steering complex digital and enterprise-scale initiatives, this senior business analyst thrives at the intersection of technology and domain expertise. They possess deep experience across logistics, utilities, facilities management and media, consistently translating strategic objectives into practical, scalable solutions. Adept in Dynamics 365 FinOps, Azure and a broad Microsoft stack, the professional couples strong analytical prowess with seasoned stakeholder-management skills to drive value-centred outcomes.

Their technical acumen is evidenced through mastery of Agile and Waterfall delivery models, advanced process-modelling with BPMN and UML, and hands-on exposure to integrations leveraging Azure DevOps, REST/JSON interfaces and data-warehousing solutions such as SAP BW and SSRS. Key achievements include leading a Major Logistics Company's digital platform alignment, delivering a multi-million-dollar mobile work-order solution for a Facilities Management Group, and replacing legacy billing systems at a Water Utility Company all while ensuring rigorous governance, testing and change-management.

Demonstrating leadership across geographically dispersed teams, they have mentored analysts, guided cross-functional squads and liaised directly with C-suite executives to secure consensus and accelerate delivery. Their adaptability spans mainframe modernisation through to cloud-native mobile applications, underscoring a proven ability to navigate diverse technical landscapes. Combining certified SAFe Scrum-Master discipline with CBAP-level analytical depth, this professional offers a compelling blend of strategic insight, hands-on delivery capability and a track record of measurable business impact.