Technical Business Analyst

Candidate Description

With an impressive tenure in the domain of technical business analysis, particularly within the digital and eCommerce sectors, this individual has proven their expertise in Business Analysis, Functional eCommerce, Data, and Reporting Services. They have consistently shown the ability to perform a range of BA activities, from Business Analysis Planning to Solution Evaluation. Their technical acumen, combined with a collaborative spirit, has allowed them to work on a myriad of projects, right from their inception to the development of solutions in collaboration with diverse teams.

Their technical capabilities also encompass data mining and querying using languages like SQL. Their involvement in business process improvement and automation projects has led to the identification and documentation of numerous efficiencies. Furthermore, they've shown their proficiency in preparing user stories, business requirement documents, and other functional documents.

Their dedication to technical excellence is evident from their ability to deploy a range of technologies like ChatBot, SMS automation, and various Behavioral-based autoresponder sequences. With a deep understanding of digital, online, and eCommerce paradigms, they have acted as a specialist subject matter expert, guiding teams and projects towards achieving their goals in these domains.