Application Support – Dynamics 365 FinOps

Candidate Description

A seasoned Business Analyst with over 20 years of experience in ERP implementations, data transformations, and systems analysis. Adept at bridging technical and business requirements, this professional has extensive expertise in Microsoft Dynamics AX and D365 FinOps, SQL Server development, and data migration. Known for strong analytical and problem-solving skills, they excel in delivering end-to-end ERP solutions, functional specifications, and business process re-engineering to drive operational success.

Currently focused on ERP system maintenance, upgrades, and user support, they work closely with stakeholders across finance and supply chain domains. Their experience spans data migration, system integration, and testing for complex ERP environments. They also manage external contractors and oversee the development and deployment of reporting tools, including Power BI and SSRS.

Their leadership in AX2012 to D365 FinOps upgrades included requirements gathering workshops and the successful rollout of AX model stores. They streamlined reporting processes using Power BI and SSRS, enhancing decision-making efficiency. They supported seamless ERP transitions for retail and supply chain operations by optimising data migration workflows and improving data accuracy. Their ability to deliver robust SQL Server administration and end-to-end testing ensured system reliability and stakeholder satisfaction.