General Manager, Enterprise Applications & IT Integration

Candidate Description

Driving enterprise-wide transformation across healthcare, retail, mining and logistics, the candidate brings more than 27 years of technology leadership experience. As General Manager, Enterprise Applications & IT Integration at a Healthcare Company and a Pharmacy Retailer, they lead ERP, enterprise platforms and post-merger technology integration across a complex merged organisation. Their platform expertise spans SAP S/4HANA, SAP RISE, SAP BTP, Microsoft Dynamics 365, Dynamics AX, Microsoft 365, Azure and Microsoft Power Platform. They combine strategic technology planning with commercial discipline, operational resilience and business continuity. Their experience includes enterprise application modernisation, integration operating model design, vendor rationalisation and governance in highly regulated and geographically distributed environments. A people-centred leadership style underpins their ability to build capable teams and position technology as a trusted business partner.

Commercially focused ERP transformation is a defining strength, supported by delivery credibility across platform stabilisation, integration, testing and service management. At a Healthcare Company and a Pharmacy Retailer, they delivered more than $3.2M in annualised savings and secured approval for an $8.6M SAP upgrade and SAP RISE investment. They also identified a $17M application rationalisation opportunity targeting a reduction from approximately 620 applications to approximately 400. Their AX2012 remediation work cut queue clearance from approximately 60 hours to approximately 8 hours and reduced purchase order posting processing time by 98%. They led an Ireland Dynamics 365 assessment identifying 66 issues and improvement opportunities across finance, warehouse, store, reporting and architecture. At a Mining Company, they played a key leadership role in the SAP ECC to S/4HANA upgrade, completed in record time without unplanned business interruption. Their approach combines ITIL service management, architecture review, stage gates, test governance and release controls to manage risk throughout transformation.

Their broader value lies in connecting executive strategy, operational delivery and sustainable organisational capability. They have led global teams across Australia, Ireland, New Zealand, the United Arab Emirates, the Philippines and India, with an emphasis on coaching, succession and capability uplift. At a Mining Company, they managed substantial vendor and software renewal portfolios while leading employees and contractors in an award-recognised performance culture. During their tenure at a Mining Company, they delivered cloud-enabled workplace transformation, mining network modernisation and business continuity responses that protected production and operations. They communicate complex technology investment and risk decisions clearly to Boards, CEOs, CIOs and executive leadership teams. With a trajectory toward CIO-level enterprise accountability, they offer a combination of strategic governance, commercial value creation, transformation leadership and operational resilience.