Practice Lead – Microsoft Business Applications Delivery

Candidate Description

With more than two decades steering complex technology initiatives, this delivery practice lead excels at orchestrating end-to-end digital transformations across Dynamics 365 ERP/CRM, Azure cloud and enterprise data platforms. They combine deep knowledge of manufacturing, utilities, transportation, healthcare and telecommunications domains with proven programme governance and stakeholder leadership skills, ensuring technology outcomes align tightly to business value.

Adept at cloud architecture and modern integration patterns, their expertise spans Dynamics 365 Business Central & Customer Engagement, Azure Integration Services, Azure Logic Apps, Microsoft Fabric analytics, Power BI and SAP landscape modernisation. Notable achievements include spearheading a Major Retailer's cloud ERP overhaul, delivering a Port Authority's finance modernisation and rolling out a nationwide donor CRM for a National Blood Service e2 80 94each delivered through Agile or hybrid SDLC frameworks, with tooling such as Azure DevOps and JIRA under their stewardship.

In leadership roles at a Technology Provider, a Technology Provider, a Data Solutions Company and government PMOs, they have built high-performing multicultural teams, mentored senior project managers and managed regional P&Ls. Their blend of PMP, Scrum and Prosci change-management credentials underpins a pragmatic, people-centric approach that drives adoption, minimises risk and accelerates time-to-value for stakeholders across global enterprises.