Senior Delivery Lead / Client Operations – Microsoft Business Applications

Candidate Description

With over two decades steering enterprise ERP and business-application transformations, this director-level leader blends deep domain mastery with proven delivery governance across finance and supply-chain programmes. They have advised Boards, CEOs and CIOs while orchestrating global rollouts in Australia, Japan, China, France, India and the Netherlands, leveraging platforms such as Dynamics 365 Finance & SCM, Dynamics 365 Business Central, Power Platform, Azure and Microsoft Copilot. Exposure spans manufacturing, retail, transport, energy, government, education, healthcare, gaming, tourism and automotive, underpinned by disciplined commercial oversight and practice-building acumen.

Key achievements include assuring transformation programmes valued up to AUD 80 million, directing teams of more than 100 consultants at a Technology Company, and completing 50+ Dynamics pre-sales engagements across diverse industries. Adept at solution architecture, data migration, integrations, reporting and managed services, they institutionalise quality through governance frameworks, reusable assets and Azure DevOps-driven delivery. Their technical repertoire covers Dynamics 365 Finance, SCM, Business Central, Power BI, Azure Integration Services, Retail POS integrations and AI-enabled Copilot strategies.

A collaborative mentor and practice builder, this professional cultivates high-performing delivery managers, architects and functional consultants, embedding continuous improvement, customer focus and operational excellence. By combining strategic vision with hands-on functional depth, they consistently de-risk complex programmes, unlock business value and guide organisations in modernising legacy ERP landscapes to the Microsoft cloud.