Test Lead & QA – Dynamics 365

Candidate Description

With over a decade of hands-on experience in software quality assurance, this professional has excelled across functional, API, mobile, and integration testing landscapes. Their breadth spans higher-education platforms at an Educational Institution and large-scale insurance systems within an Insurance Company, reflecting an adaptable skill set built on rigorous SDLC understanding and stakeholder-centric delivery. Adept at mentoring teams and fostering collaborative environments, they combine analytical precision with a passion for elevating product quality.

Their technical acumen is demonstrated through deep proficiency in Selenium, Postman, a Database Management System, SQL, JIRA, and CI/CD pipelines orchestrated with Jenkins. Leveraging Agile and Scrum frameworks, they have led UAT sessions, automated regression suites, and implemented integration testing that consistently reduced defect leakage. Key achievements include a 30% boost in testing efficiency via automation expansion, the introduction of risk-based strategies that curtailed rework, and award-winning performance acknowledged by leadership.

A natural leader and communicator, they champion knowledge sharing, conduct interview panels, and guide junior testers toward best-practice adoption. Adaptable to dynamic project demands, they seamlessly interface with cross-functional stakeholders, from business analysts to DevOps engineers, ensuring alignment and timely delivery. Their blend of strategic test planning, hands-on technical depth, and continuous-improvement mindset positions them as a valuable asset for organisations seeking robust, high-quality software outcomes.