Test Lead – Dynamics 365

Candidate Description

With over 15 years driving quality assurance across large-scale digital transformations, this senior testing professional excels in Microsoft Dynamics 365 and Salesforce ecosystems. Engaging across government, financial services, retail and healthcare sectors, they combine deep CRM expertise with a solid command of cloud platforms such as Azure DevOps and AWS. Their approachable style and sharp stakeholder management skills enable seamless collaboration with developers, business sponsors and executive leadership.

Adept at orchestrating comprehensive test strategies, they bring proven proficiency in functional, integration, data migration and user-acceptance testing. Key achievements include delivering multi-agency Dynamics 365 migrations for a Government Department and leading complex Field Service roll-outs for a Healthcare Provider. Leveraging tools like Azure DevOps, JIRA, HP-ALM, Postman and BrowserStack, they drive end-to-end quality while maintaining rigorous defect governance and clear executive reporting.

Equally comfortable leading distributed teams or providing hands-on test execution, this individual demonstrates adaptability across diverse domains and fast-moving project environments. They mentor teams, champion best-practice SDLC and Agile processes, and cultivate a culture of continuous improvement. Organisations such as a Consulting Firm, a Superannuation Fund and a Banking Institution have benefited from their strategic insight and diligent execution—ensuring robust, user-centric solutions and minimising production risk.