Test Lead – Dynamics 365 (ERP & CRM) – RSAT

Candidate Description

With over eleven years navigating complex enterprise landscapes, this seasoned Test Lead excels in orchestrating quality assurance across Microsoft Dynamics 365 ERP and CRM transformations. Adept at Finance, HR, Sales, Billing and Enterprise Asset Management modules, they combine deep platform knowledge with strong analytical acumen to deliver stable, high-quality releases for organisations such as a Water Management Organization, a Non-Profit Organization and a Transportation Systems Provider.

Adept at crafting and executing robust test strategies, their expertise spans automated regression development with Microsoft RSAT, advanced defect management through Azure DevOps, JIRA and HP ALM, and rigorous data-migration validation. Key achievements include delivering a comprehensive RSAT suite that slashed manual test cycles, managing Dynamics 365 upgrades in multi-vendor environments, and safeguarding the integrity of a Major Transport Program's fare reforms.

Blending leadership and collaboration, this professional mentors cross-functional teams, manages stakeholder expectations and adapts rapidly to shifting project landscapes. Their proven track record of optimising QA processes, enforcing SDLC best practices and championing user adoption positions them as a strategic asset for organisations seeking to elevate solution quality and accelerate digital transformation.