Techno-Functional Support Analyst – Retail

Candidate Description

Embarking on a journey spanning diverse IT roles, this professional has emerged as a formidable force in technical consultancy. Their hallmark is the seamless delivery of IT services, ranging from advising on solutions to proactive hardware maintenance, underpinned by an unwavering commitment to quality.

Their versatility is palpable with prior stints in IT support and customer analysis. They've demonstrated prowess in configuring servers, offering technical support, and leveraging ERP systems for data tracking and reporting. Their meticulous approach to database management, testing, and administrative support signifies their holistic grasp of IT projects.

Educationally fortified with degrees in Business Information Systems and Computer Engineering, their foundational knowledge is robust. Their command over tools like Microsoft Power Platform, Azure Cloud, and SAP, among others, reinforces their technical depth. Coupled with certifications in Oracle and Software Testing, they stand as a beacon of proficiency in the IT domain.