Technical Team Lead

Candidate Description

With over 15 years steering Microsoft Dynamics 365 Customer Engagement initiatives, this professional excels in orchestrating enterprise-grade CRM transformations across consulting and Microsoft Partner environments. Leveraging deep expertise in Dynamics 365 Sales, Marketing and core CE modules, they combine strong .NET development capabilities with proven leadership to deliver robust, integrated solutions that align with strategic business goals.

Their technical acumen is demonstrated through end-to-end project delivery encompassing solution architecture, custom development, SQL Server optimisation and complex system integrations. Adept at leading high-performing teams, they have guided multiple organisations—including a Technology Provider and a Technology Company—through successful CRM modernisation programs, establishing best-practice frameworks and reusable assets that accelerate time-to-value.

A collaborative leader, they cultivate cohesive, knowledge-sharing cultures, mentor emerging talent and drive continuous improvement across project lifecycles. Adaptable to dynamic client requirements and diverse industry landscapes such as retail and professional services, they consistently position organisations for sustained growth through technology-enabled customer experience excellence.