Technical Solutions Specialist – Business Apps

Candidate Description

With more than two decades of experience across solution architecture and consultancy, this professional excels in unlocking business value through Microsoft Dynamics 365 and the Power Platform for government and enterprise customers. They combine deep technical mastery with a strong public-sector focus, having guided departments such as a government department and a military organization in adopting secure, scalable cloud solutions. Their background spans Dynamics 365 modules including Marketing, Sales and Customer Service augmented by Azure services and robust governance practices.

Adept at Power Platform architecture, they routinely deliver high-impact workshops, demonstrations and proof-of-concepts that showcase automation, virtual agents and AI-powered analytics. Key achievements include architecting IRAP-compliant Dynamics 365 environments, modernising manual processes with Power Apps and Power Automate, and leading DevOps enablement that shortened release cycles. Their expertise covers customisations, integrations via Azure Logic Apps, and security design, all executed within Agile and Microsoft SDLC frameworks.

Beyond technical delivery, they provide leadership as a mentor and community advocate, chairing sessions for a user group and uplifting team capability within a technology company, a consulting firm and another consulting firm. Their collaborative style, coupled with a consistent record of successful outcomes across consulting, vendor and government landscapes, positions them as a valuable asset for organisations seeking transformative business applications and cloud solutions.