Senior Technical Business Analyst

Candidate Description

With over 12 years navigating the retail, pharmacy, grocery and fashion sectors, this professional excels in aligning technology with business strategy to deliver robust ERP and supply-chain solutions. They bring extensive expertise across Microsoft Dynamics 365 Finance & Operations, Commerce and warehouse management systems, complemented by strong financial acumen built through earlier roles in accounting and finance. Adept at stakeholder engagement and vendor management, they consistently drive value in fast-paced environments.

Their technical acumen is demonstrated through proficiency in requirements gathering, functional documentation, data analysis and end-to-end testing within Agile and ITIL frameworks. Key achievements include leading greenfield implementations of Dynamics 365 for a Major Retailer, orchestrating omnichannel commerce rollouts for a Fashion Retailer and mitigating significant financial exposure incidents at a Grocery Chain through rigorous root-cause analysis. They leverage modules such as Advanced Warehousing, Finance and Supply Chain to optimise operational efficiency and reporting.

Combining leadership capabilities with hands-on analytical skills, this individual mentors cross-functional teams, facilitates workshops and champions continuous process improvement. Their adaptability across diverse industries and complex system landscapes positions them as a reliable partner for digital transformation initiatives. Organisations seeking a results-driven Senior Technical Business Analyst will benefit from their proven record of delivering technology solutions that streamline processes and enhance financial performance.