Technical Business Analyst

Candidate Description

With over nine years of cross-industry experience, this seasoned Senior/Technical Business Analyst excels at translating complex business and systems requirements into actionable solutions that drive strategic outcomes. They bring deep expertise in Dynamics 365, Salesforce and the broader Microsoft stack, reinforced by strong analytical abilities and a proven record of stakeholder engagement across engineering, not-for-profit, financial services and energy sectors. Adept at both Agile and Waterfall delivery, this professional consistently elevates enterprise frameworks and optimises critical business processes.

Their technical acumen is demonstrated through hands-on proficiency in Azure DevOps, Power BI, SQL and Confluence/JIRA toolsets, enabling robust data-driven insights and streamlined project governance. Key achievements include architecting a cloud-based accounting framework for a Previous Employer, producing enterprise-level risk and quality reports for a Healthcare Provider’s executive board, and delivering KPI-driven dashboards for an Energy Company under an Engineering Firm’s contract. They routinely produce BPMN diagrams, user stories and functional specifications while ensuring quality through comprehensive UAT planning and execution.

Combining leadership, mentoring and a collaborative mindset, they foster high-performing teams, champion Agile best practices and adapt swiftly to diverse project environments. Their breadth of domain knowledge—spanning engineering, aged care, energy and financial services—coupled with postgraduate qualifications and Agile/Scrum credentials, positions them as a versatile asset capable of delivering business value, enhancing decision-making and steering organisations toward successful digital transformation.