Support Consultant – Azure & Dynamics 365 FinOps

Candidate Description

With multifaceted experience across cloud platforms and enterprise applications, this professional excels in supporting and optimising Microsoft Dynamics 365 Finance & Operations and Azure environments. Their background spans consulting, education and transport sectors, underpinned by strong analytical and stakeholder-management capabilities that drive reliable service delivery and continuous improvement.

Adept at troubleshooting complex Dynamics CRM, SharePoint and Azure scenarios, they have resolved mission-critical incidents for organisations such as a Consulting Firm and a Technology Provider. Their technical toolkit includes ServiceNow for ITSM, Azure administration, AWS fundamentals and SQL/HTML development, complemented by hands-on work with website technologies like WordPress and CakePHP. Key outcomes include delivering a security-focused search platform for a Transportation Company and enhancing knowledge-base accuracy to streamline support operations.

Collaborative and mentoring-oriented, this Senior Consultant leads by example, guiding junior engineers and fostering knowledge-sharing cultures. Their adaptability across entertainment, real-estate and government domains demonstrates an ability to quickly understand diverse business needs, making them a valuable asset for organisations seeking robust cloud and ERP support expertise.